IMPACT is an integrated approach that helps companies and organizations to improve their performance, by transforming employees’ hopes and aspirations into readily available results. This is accomplished through the delivery of clear and coherent missions that gain employees’ share of hart and lead to a companywide alignment against excellence, uniqueness and perfection.
The critical factors of success are:
- Corporate culture, vision, mission, and values
- Change Strategy
- Management and leadership style
- Communication
- The architecture of the company: structure, job descriptions, roles, and procedures
- Training, skills and competencies improvement
- Recruiting policy and process
- Performance assessment, recognition and reward
With IMPACT, TEAM intervenes in several stages of operation of a company and accordingly designs, helps, contributes, and supports the company.
| Operation stages | Intervention, contribution, and help of TEAM |
| VISION, CULTURE, and VALUES. The corner stones of a company. | We define the Present and the Future. We conduct employee and customer satisfaction surveys and we analyze the internal and external environment. |
| According to its vision, culture, and values, each company determines its BUSINESS GOALS. | |
| The business goals determine the INDIVIDUAL and TEAM GOALS. | With the help of COACHING and EMPOWERMENT we enable individuals and teams to achieve their goals. |
| Individuals and teams, in order to be able to achieve their goals, need training and development. | We conduct research on training and development needs, and we offer a wide variety of solutions. |
| We use several approaches and tools to ensure the effective implementation of training and development programs. | We help people develop competences through seminars, experiential activities and on the job training programs. |
| The management team follow the whole procedure, measure the results and identify the achievements of the employees. | We conduct quantitative and qualitative research for measuring results in achieving the goals. With ongoing process consulting we make sure that we take all the necessary corrective actions. |
| Occasionally strategy modifications may me necessary and the process or part of it may have to be repeated |
