Communicating with Purpose offers leaders invaluable insights into how to apply effective communication practices that work in today’s dynamic business environment. Participants gain an understanding and working knowledge of specific skills for driving more effective one – to – one business communication with associates and colleagues.

OFFERING DETAILS

Communicating with Purpose is a practical, one – day, facilitator –led leadership effectiveness program. By participating in a variety of activities, learners gain a greater understanding of the various elements needed for effective business communications.

By exploring common obstacles to effective business communication and examining a proven model for facilitating it, participants discover that:

• Communication is a cycle that involves two sets of behaviours – sending and receiving.
• All communication is intentional and has specific purposes.
• Good communicators prepare and deliver clear messages that support the purposes of the communication.
• The communication delivery method must be appropriate given the message.
• Effective listening involves listening to learn confirming purpose and checking understanding, as well as acknowledging verbal and nonverbal behaviours and empathizing with emotions.