Problem Solving offers invaluable insights into more effective ways to solve problems in the workplace. Participants learn to reach better solutions more quickly, whether working by themselves or with a team; to experience less stress and frustration during the problem-solving process; and to build on what they already do when solving problems.

OFFERING DETAILS

Problem Solving is a practical, one-day, facilitator-led leadership effectiveness program. By participating in a variety of activities, learners discover how to apply a six-step process for solving problems in the workplace, as well as a process for defining a problem accurately.

The program examines various concepts associated with effective problem solving:

• Distinguishing between two points of view about problem solving
• Recognizing barriers to effective problem solving
• Learning the steps in an effective problem solving process
• Learning and practicing techniques and tools for accomplishing each step
• Applying the problem-solving process to a case study

Participants learn to:

• Reach better solutions more quickly, whether working by oneself or with a team
• Experience less stress and frustration
• Build on what they already do when solving problems